Frequently Asked Questions
Everything you need to know about your Benchmade experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental United States. Express shipping options are available at checkout for faster delivery.
How do I initiate a return or exchange?
We accept returns and exchanges within 30 days of purchase. Items must be in their original, unworn condition with tags attached. Please visit our Returns Portal to generate a prepaid shipping label.
Are your materials sustainably sourced?
Quality and ethics are at our core. We source premium, sustainable fabrics and partner with certified manufacturers to ensure every garment meets our high standards for durability and environmental impact.
How can I track my order status?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How do I find my perfect fit?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or consulting our 'Fit Finder' tool.